Service Partners.

In line with SOLAS safety standards, we suggest an annual service and recertification program to ensure that all sMRT Alerting units remain certified and fit for purpose, for the expected life of the product.

Quality assurance guarantee

To ensure the highest standards are maintained, all service activities are carried out by an approved sMRT “Service Centre of Excellence”.

Recertification & Warranty

By performing the servicing & recertification of all sMRT equipment in this manner, we ensure that dedicated, fully trained personnel perform all service activities in a consistent, professional and expedient manner. All test activities are undertaken utilising specialised custom built equipment that is supplied and regularly calibrated by sMRT. Approved sMRT Service Providers worldwide adhere to the same strict quality assurance standards as the service technicians at our headquarters in the United Kingdom.

We maintain detailed records of all servicing activities; log the results of all tests, parts replaced, serial & MMSI numbers, unit usage data and customer details. These are available upon request for the operational life of all of our units.

A recertification certificate is issued after each service and the equipment then has an additional 12-month warranty.

“sMRT will provide a customised annual recertification schedule that fits your business needs”

Find your nearest sMRT Service Centre

Find Us

Global Headquarters
Wescom Group,
Unit J1, Springfield Way,
Anlaby, HU10 6RJ